Informative FAQ Section
Answers to common questions that you may have about us, our products or buying online today.
Our shop is found at 2 Holyrood Street, Chard, Somerset, TA20 2AH. We're at the Fore street end of Holyrood Street next door to Greenslade Taylor Hunt.
Our shop stocks a wider selection of items including foods, plants, household goods and more that because of their perishable nature, size or irregular availability are not available on our website.
Our website offers convenience for our most commonly purchased items that can easily be sent or reserved. Our store offers a more personal experience for you to browse and receive recommendations
Yes. We prioritise working with UK-based farmers, producers, and suppliers to offer you high-quality, locally made goods, from natural skincare to pantry staples. Supporting British businesses helps us reduce our carbon footprint and champion sustainable, ethical practices.
Absolutely. We stock a wide variety of products catering to diverse dietary needs, including vegan, gluten-free, coeliac, keto, dairy-free, and organic options. Our product labels and in-shop team can help you to make shopping easier.
Your confirmation email and tracking email will be able to provide you with up-to-date delivery times. Should there be any damaged, missing or incorrect items, please call us or email us, and we’ll help if you are experiencing any issues.
Simply select the items you wish to buy, add to the cart and buy securely. You can have the items shipped directly to your home or collect in the store.
PLEASE NOTE: We are unable to ship or accept orders from Northern Ireland, Ireland, Channel Islands, Highlands and Islands
At Health & Remedy, we offer a wide range of health-focused products from Agave syrup to Zinc supplements including, wholefoods, plant-based products, natural supplements, and eco-friendly household items, available both online and in-store.
We will message you when it is available. The average collection time is 3 business days and we will retain your order for 14 days in store.
Call our store during business hours to get help and support with your wellness journey or purchases, give us a call, send us an email or even WhatsApp us!
If you are not satisfied with any of our services, please contact us directly via email or come into our store.
Our in-store colleagues can help you to find the best products for you or send us a message via email or call the store during business hours.